Identifying the Right Respondent in a Car Accident Claim

February 27, 2013 No comments Article

When you think of an accident, the first image that comes to the mind is almost always that of a car crash. Road traffic accident is perhaps one of the most common types of accidents, and therefore, this association. If you were injured in an accident, you may make a claim to obtain compensation from the individual responsible for it.

What should you do if you suffer injuries in a car crash? The first thing you must do is seek medical help. The next task is to report it to the Gardai. If you want to make an injury claim to the Injuries Board Ireland, you need to fill up an application form.

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One of the details you need to provide in this form is the identity of the respondent, i.e., the entity you hold responsible for the accident and your injuries. Different individuals or organisations may be responsible for a car accident; how do you determine the right respondent? Here are a few probabilities.

If the accident was caused by a reckless driver, he/she is the right respondent. You need to name him/her on the application form. You have to provide details such as his/her name and address as well as the name and address of their insurance company.

You may be able to find these details from the individual at the site of the accident. However, keep in mind that you may have to provide your details as well. If the driver causing the accident flees from the scene, you may still be able to get his/her details from the registration number of the vehicle.

If the accident was caused due to a defect in the vehicle, the driver may or may not be the only defendant. The driver and/or the owner of the vehicle may still be partially responsible for the accident as they failed to detect the problem.

However, they may not be the only defendants. The manufacturer or dealer of the defective vehicle or a part of the vehicle may also be responsible for the accident and your injuries. Again, a repair and maintenance service that has failed to notice the defect in the car may also be named as a liable party on the application form.

If the accident was caused by an uninsured driver, you must report the incident to the Motor Insurers Bureau Ireland. This is also applicable if you fail to notice the vehicle registration number and the driver flees from the scene of the accident.

You need to name the Bureau as the respondent in such cases. However, before this, they must ensure that the driver who caused the accident was uninsured. After you submit the application form, the Bureau may ask you for an interview or arrange a separate medical assessment by the Injuries Board Ireland.

The next question is – do you need to appoint a solicitor to make a claim? If you are sure that the negligence of the driver resulted in the accident, you may make the claim to the Injuries Board on your own. You need not seek the help of a solicitor in such a situation.

However, if you have a little doubt about the identity of the respondent, it is best to consult a solicitor. This is also a good idea if you think that your negligence is also partially responsible for the road traffic accident. Legal advice may help you determine the right respondent to name on the application form.

Failure to do this may result in complications later. You may end up with a claim against the wrong entity. Even worse, you may end up with no claim at all if you fail to name the right respondent on the application form.

Growth of business and benefits to the customers with International toll free number

February 18, 2013 No comments Article

If your business has clients all over the world or you plan to extend your business and go global. You can successfully create your presence globally, if you are using local as well as toll free number. This is the best business strategy to reach new customers anywhere in the world, since the caller doesn’t incur any toll charges. Basically, every country has special and different toll free numbers, which is absolutely free for anybody to call. The callers are not charged when they call with a toll free number, however long duration or longer distance of the call is and they get an impression as if the business is located in the same community, regardless of where the business is based within the world. It is the company who makes the payment to the telephone providers on receiving the telephone calls for the toll free calls of their customers within the local area as well as it pays for all the calls that is made using the toll free number. With this small cost involved, even the small businesses can easily compete with large organisations within other countries. The clients further promote the business to rest of their family and friends, after the satisfactory performance by the company. There is another reason; the businesses are highly adopting this strategy is that, there is high quality connection at all times.

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Additionally, there are many benefits on implementation of International toll free number:

  • Call Queuing, helps to add more value to customers calls, when queuing occurs. This lets each and every caller to know the maximum waiting time that is expected, which offers clarity and concern for every caller. The music is played during the whole waiting duration, while the call is being answered and also when the other callers are kept to wait at any time.
  • Recording Outgoing Calls can be a value addition. All the calls are recorded, not only for the purpose of training but also to save upon the needs for further calls and avoid confusions later.
  • Time of Day Routing, is really very important to make a good impression to the customers. Many suppliers offer this option to their customers. Whenever the calls are received at the time when the office gets closed, the message from the customers gets recorded and the voice mail recorded messages can be played any time whenever the office is opened. 

All the above mentioned options are very helpful to create a better way to communicate the business with their customers, while keeping the customers satisfied in every possible way. Pleasing all the customers by not letting them wait for an extended period, helps the business to grow further. There is large number of successful companies that are following this method for growing their business. Moreover, it is very basic expectation that every customer will ever have, when the customers are given the offer of International toll free number, while their query is entertained in an appropriate manner. So, every customer must make the use of this highly beneficial method adopted by the businesses, no matter wherever the business is located in the world.

This article summaries all the growth prospects and benefits which customers may gain through the use of international toll free number. It is a great help for customers and serve as blessing to customers.